D:0341-33986933
CH:  041-5601230
A:0662-450461
International:
0049-341-33986933
Mandy Knöfel - Service
Mandy Knöfel
Wish list of guests
In general:
  • Secluded object, no entry for third party during stay, cultivated setting, practical furnishing, pleasant arrangement with sufficient capacity for maximum occupancy.

Estate:

  • Cultivated state of being.

Building:

  • appealing facade,
  • fully functional windows and doors with locks on them.

Inner equipment:

  • appealing lighting in all rooms,
  • appropriate wall sockets in bathroom and kitchen,
  • floor covering, walls, ceiling, etc. in a good and clean state.

Bedroom:

  • clean mattresses and bedclothes (if available),
  • Safety on bunk beds,
  • minimum 1 wardrobe per bedroom.

Kitchen:

  • functional kitchen devices,
  • cooking facilities with minimum 2 hot plates,
  • clean dishes in the appropriate number of maximum occupancy,
  • available refrigerator.

Pool (is available):

  • professionally installed/maintained/cleaned swimming pools.

Safety:

  • steady handrails on stairs,
  • safety on steep stairs, galleries and balconies,
  • electricity according to country-specific regulations,
  • fully functional heating device.

During stay of guests:

  • arrival has to be carried out after 3pm
  • welcoming guests and presenting them accommodation,
  • filling out arrival protocol at key hand-over and acceptance of deposit,
  • providing help with information and answering possible questions during their stay,
  • promptly providing help in case of complaints (reparation, replacing broken items).
  • departure has to be carried out no later than 10am
  • filling out departure protocol and paying back deposit at key hand-over.


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